FAQ

Why is the offer widget is not appearing in my online store?

For the offer widget to visible in the product page, the following are required:

• The app has to be enabled.
• The product page you are viewing should have a corresponding offer setup.
• The widget position should be setup correctly.

If you still face issues it could require some customization for your theme. Please email to [email protected] or schedule a Zoom meeting with us.

How to make the app work with a cart drawer?

Please reach out to our support and we'll get the app working with your cart drawer. Each theme implements the cart drawer differently, so we'll add custom code within our app to ensure it works with your theme.

How to customize style, change button & text colors?

In Settings page, custom CSS can be added. This is technical, but no worries we can help you.Please email to [email protected] or schedule a Zoom meeting with us.

How to update translations?

Translations and default text can be updated from Settings > Widget > Edit Widget.

Can I offer an upsell / cross sell with discount?

Yes you can create bundle discounts or item-wise discounts when creating the offer. That said, we think true upsells (without discount) are also great. They aid in product discoverability and when rightly used the average order value increase is much more than a discounted upsell.

Will this app integrate with another app I have?

We would like to explore this too. Please reach out to our support and let us know your requirement. We'll be glad to help.